Privacy Policy
Last updated · 24 October 2026
This policy explains what personal data Nextis Georgia LLC collects when you use Companion — the web app at companion.nextis.ge and the Companion mobile app — why we collect it, who we share it with, how long we keep it, and what your rights are.
Companion is an independent product. It is not an official app of the Revenue Service of Georgia (RS.ge).
1. Who we are
Nextis Georgia LLC (შპს ნექსტის საქართველო), identification code 405863070, Kobuleti 19, 0179 Tbilisi, Georgia (“Nextis”, “we”). We are the controller of the personal data described in this policy.
We have not appointed a data protection officer. For any privacy question or request, write to otto@nextis.ge.
2. Your company's data and our role
When a company connects its RS.ge account, Companion copies that company's documents from RS.ge. These documents can contain personal data of other people — for example a counterparty's name or a driver's name on a waybill. The company decides what to connect and which of its people can see it, and we process this data on the company's behalf.
If you appear in a company's documents and want to exercise your rights, please contact that company first. We will help it respond.
3. What we collect
- Account: your name, email address, phone number (optional), language, and when you verified your email and last signed in. Your password is stored only as a one-way hash (bcrypt). If you turn on two-step sign-in (MFA), the authenticator secret is stored encrypted and backup codes only as hashes.
- Team: your role, title and permissions in each company, and who invited you. When you invite a colleague, we store their name and email address and send them an invitation email.
- RS.ge connection: the RS.ge service-user name and password your company enters. They are encrypted with a key unique to your company (AES-256-GCM) and are never shown back in full.
- Documents from RS.ge: invoices and their lines, waybills (including addresses, car numbers and driver names), and counterparties' names and tax IDs. We also store the VAT figures we calculate from them, and any counterparty contact details you add yourself.
- Public registry data: to show counterparty names and contact details, we look up tax IDs in RS.ge's public taxpayer search and keep the public result.
- Bank statements: when you import a statement file, we read it and keep its transactions — date, amount, description, counterparty name, IBAN and tax ID, and your account number. We do not keep the file itself.
- Finance (your company's books, only if the company turns them on): its chart of accounts, the accounting entries made from its invoices and bank transactions, who confirmed or corrected each entry and when, notes, opening balances, closed months, transactions entered by hand, and the receipts and documents your people upload (photos, PDFs or spreadsheets, up to 20 MB each — unlike bank statement files, these files are kept). If your company asks for a quote for work by a Nextis accountant, we keep the quote and the figures it was priced from.
- AI Accountant (the AI assistant in Companion): your questions, its answers, your feedback on them, and — when it analyses your company's data — the figures it looked up to answer.
- Personal income (individual accounts, only if you use it): your personal ID number and phone number are sent to RS.ge, which texts you a code. After you enter the code we fetch and store your income records from RS.ge (period, employer name and tax ID, income and tax amounts). From this step we keep your personal ID number and a masked phone number, never the code.
- Security logs: for each signed-in session, the IP address and the type of device and browser; an activity log of important actions in your company (such as sign-ins, invitations, settings changes and documents sent to RS.ge), with the IP address; and technical server logs.
- Mobile app: the app's platform and version, sent with each request. Face ID or fingerprint unlock is checked by your phone's operating system — we never receive biometric data.
- Contact form on nextis.ge: your name, email address, what you are interested in, and your message.
- Support: whatever you send us when you write to us.
- Help and verify requests: when you report a problem, suggest an idea, ask to talk to an accountant or ask us to verify an AI Accountant answer with RS.ge — your message and contact details and, for a verify request, the question, the AI's answer, your company's name and tax ID if you choose to share them, and what RS.ge told us.
We do not collect your location, contacts, photos or advertising identifiers, and we do not ask for sensitive (special-category) data.
4. Why we use it
| Purpose | Legal basis |
|---|---|
| Providing Companion: your account, syncing with RS.ge, showing and acting on documents, VAT figures, the AI Accountant and the mobile app. | Performing our contract with you or your company. |
| Keeping accounts and data safe: sign-in protection, two-step sign-in, limits on repeated attempts, activity logs, preventing abuse. | Our legitimate interest in security, and legal duties to protect data. |
| Service emails: email verification, password resets, invitations and security notices. We do not send marketing email. | Performing the contract; our legitimate interest in keeping you informed about your account. |
| Improving quality: authorised staff may review AI Accountant questions, answers and feedback to find wrong answers, and we use error reports to fix bugs. To help them, AI writes a short summary of each AI Accountant conversation. | Our legitimate interest in a correct and working service. |
| Finance: keeping your company's books — turning its invoices and bank transactions into accounting entries, suggesting how to post them (from fixed rules, from entries your company posted before, and from AI — automatically after each statement import or RS.ge sync on the Pro plan unless your company turns that off, and whenever someone asks), reports, tax due dates, and pricing work by a Nextis accountant. | Performing our contract with you or your company. |
| Learning your company's way of posting: entries your people confirm and correct teach Companion to suggest the same next time — for your company only. | Performing our contract with you or your company. |
| Improving automatic posting for all clients, from anonymised features of your company's postings (see below). | Your company's consent, given in Finance. It is off unless someone in your company turns it on, and can be withdrawn at any time. |
| Improving automatic posting for all clients from corrections made by Nextis accountants on companies' books, in the same anonymised form. | Our legitimate interest in accurate bookkeeping suggestions. You can object at otto@nextis.ge. |
| Help and verify requests: answering you, putting your question to RS.ge by phone or chat and passing on what it said, and invoicing an expedited request. | Performing our contract with you or your company, at your request. |
| Faster return: keeping copies of RS.ge documents for 12 months after a company leaves (see section 7). | Our legitimate interest, and yours, in not re-downloading everything from RS.ge. You can object at any time. |
| Personal income data. | Your consent, given with the RS.ge SMS code. You can withdraw it at any time. |
| Meeting legal obligations and answering lawful requests from authorities. | Legal obligation. |
How the anonymised learning works: for each posted bank transaction we keep only its shape — whether money came in or went out, an amount band (for example ₾100–1,000), the bank of your company's own account, the bank's operation code, the kind of payment its description points to (rent, telecom, fuel and the like, from a fixed list), the kind of counterparty (customer, supplier, the Treasury, a private person and the like), the language of the description and the month — and the standard account it was posted to. Alongside it we keep a numerical representation (an “embedding”) of the description and counterparty name after IBANs, e-mail addresses, all digits and the names of private persons have been removed, so that similar payments can be recognised. Names of private persons, tax IDs, personal numbers, IBANs and amounts are not kept. Each company appears only under a coded label that cannot be traced back to it without a key we hold. A pattern learned this way is only used after a Nextis administrator approves it, and it only ever suggests a posting — a person in your company still confirms it.
We do not sell personal data, show ads, use tracking or advertising cookies, or make decisions about you by automated means that have legal or similarly significant effects.
6. International transfers
Our servers and backups are in the European Union. Some providers listed above are in the USA. For those transfers we rely on appropriate safeguards — standard contractual clauses and, where the provider is certified, the EU–US Data Privacy Framework — as required by Georgia's Law on Personal Data Protection and, where it applies, the EU General Data Protection Regulation (GDPR). You can ask us for details at otto@nextis.ge.
7. How long we keep it
| Data | How long |
|---|---|
| Your account | As long as you have an account. Deleted at once when you delete it (Settings → Delete account), or automatically once you no longer belong to any company. A deleted account leaves only a one-way fingerprint of its email address (section 11). |
| A company's data (documents, bank transactions, AI Accountant history, activity log) | While the company's account is active. After the company cancels, it can be restored for 30 days. Then it is marked deleted and its RS.ge credentials are erased at once; 30 days later all its data, including its encryption key, is permanently deleted. |
| Finance data (chart of accounts, entries, corrections, notes, hand-entered transactions, uploaded receipts and documents, quotes) | Like the rest of the company's data (row above). Resetting the company's bank data in Companion also deletes its hand-entered transactions and uploaded documents. |
| Embeddings of your company's transactions (used to recognise similar payments) | Like the rest of the company's data. Rebuilt when entries change. |
| Anonymised posting features (section 4) | Rebuilt from scratch every night. A company drops out at the next nightly rebuild after it is deleted. If it withdraws its consent, its own entries drop out at the next rebuild; corrections made by Nextis accountants on its books stay, in anonymised form, while the company exists. |
| AI Accountant history (your questions and its answers) | Up to 24 months, then deleted automatically — sooner if the company's account is deleted (row above). When it analyses your company's data, the figures it looked up are kept for 12 months only; the question and answer stay until the 24 months are up. |
| Copies of RS.ge documents kept for a returning company | Up to 12 months after the company's account is deleted — only so that, if the same company comes back, it does not have to download everything from RS.ge again. We do not use them for anything else, and only someone who signs in with that same RS.ge account can reach them. They are permanently deleted if the company does not return within 12 months, or sooner if you ask us at hello@nextis.ge. |
| Sign-in sessions (IP address, device) | Up to 60 days: a session lasts at most 30 days, and its record is erased 30 days after it ends. |
| Counters that limit repeated attempts (IP address) | Between a few minutes and one hour. |
| Technical server logs (IP address, pages requested) | Up to 30 days, for troubleshooting. |
| Backups | Encrypted; kept 7 days on the server and 35 days in separate storage, then overwritten. Deleted data can remain in backups until they expire. |
| Record of actions Nextis staff take on accounts | Kept for security accountability. |
| Mobile app data on your phone | Up to 7 days; erased when you sign out. |
| Contact-form messages, support emails, and help and verify requests | As long as needed to handle your request and follow up. |
Your records at RS.ge are not ours: deleting data from Companion does not change or delete anything at RS.ge, and we cannot do that.
8. How we protect it
- All connections use HTTPS.
- RS.ge credentials and two-step sign-in secrets are encrypted (AES-256-GCM) with keys kept outside the database; passwords are stored only as hashes.
- Each company's data is kept apart from every other company's at the database level.
- Backups — including uploaded receipts and documents — are encrypted before they leave the server.
- Uploaded receipts and documents are served only to signed-in members of the company, never from a public address.
- Staff access is limited, requires two-step sign-in, and is logged.
No system is perfectly secure. If a breach affects your data, we will tell you and the supervisory authority as the law requires.
10. Your rights
Under Georgia's Law on Personal Data Protection and, where it applies, the GDPR, you can ask us to:
- tell you what data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data;
- restrict how we use it;
- give you your data in a machine-readable format;
- stop using it where we rely on legitimate interests.
Where we rely on your consent, you can withdraw it at any time; this does not affect what we did before. Write to otto@nextis.ge from the email address on your account (we may ask you to confirm your identity). We aim to reply within 10 working days.
You can also complain to the Personal Data Protection Service of Georgia (personaldata.ge) or, if you are in the EU/EEA, to your local data protection authority.
11. Deleting your account or data
- To delete your account, open Settings → Delete account — on the web or in the mobile app — and confirm with your password (and your authentication code, if two-step sign-in is on). It is deleted at once, you are signed out everywhere, and we confirm by email.
- Companies that only you belong to are deleted with your account (section 7 explains what happens to their data). If you are the only owner of a company where other people still work, make someone else its owner, or remove the company, first. From a company where others carry on, only your access is removed.
- We keep no personal data from a deleted account except a one-way fingerprint of its email address. It can't be turned back into the address; it only lets us confirm the deletion if you ask us about it later, and it is erased once none of the companies you belonged to remain in Companion. Records that belong to a company you worked in — its documents, activity log and AI Accountant history — stay with that company.
- A company's owner can cancel or delete the company in Companion under Settings; section 7 explains what happens next. You can also ask us at hello@nextis.ge to delete a company's data, including the copies kept for a returning company, at any time.
- You can stop Companion's access to RS.ge at any time by disabling its service user in the RS.ge portal.
12. Children
Companion is a tool for businesses and is not meant for anyone under 18. We do not knowingly collect children's data; if we learn that we have, we delete it.
13. Changes to this policy
We will post any change on this page with a new date. If a change is significant, we will tell you by email or in the app before it takes effect.
14. Contact
Nextis Georgia LLC, Kobuleti 19, 0179 Tbilisi, Georgia · otto@nextis.ge